FAQs
GENERAL
What time is check-in and check-out?
Check-in time is at 4 pm. Check out time is at 11 am.
Is early check-in or late check-out available?
This depends on availability. If your room is not ready when you arrive, the front desk is happy to store your luggage and notify you when the room is ready.
What are the front desk hours?
Our front desk is open 24 hours.
Is smoking allowed on the property?
No. We are a non-smoking property.
Is Wi-Fi available? Is it free?
Yes! Free wi-fi is available on the premises.
Can my luggage be stored at the front desk?
Yes, pre-register at the front desk, and we will store your luggage until the room is ready.
Can you receive and hold my packages at the hotel?
Yes.
Do you allow photo shoots?
Yes, when booked in advance. Please get in touch with our sales team for scheduling.
How can I contact the front desk?
You can email guestservices@eldoradosonoma.com or contact us via phone at 707-996-3030
Rooms & Reservations
What is your guarantee policy?
We require a deposit of one night’s room and tax at the time of booking.
What is your cancellation policy?
Cancellation free of charge until 72 hours before arrival (before 3 pm, 3 days before arrival).
What types of rooms and suites do you have available?
We offer seven thoughtfully designed room types boasting semi-private balconies overlooking Sonoma Plaza. Visit our Accommodations Page to learn more.
Do rooms have private restrooms?
Yes.
Are there cribs available for infants?
Yes, Pack 'n Plays are available upon request.
Are there accessible bathrooms available?
Yes, in our ADA rooms.
Is there an elevator?
As we are a historical building an elevator is not permitted to allow second-floor access. We do offer rooms on the ground floor as an alternate option (subject to availability).
Are accessible rooms or amenities available?
Yes, we offer ADA rooms on the first floor of the hotel. Please call us directly if you have any questions or concerns regarding the accessibility of your room.
Do you offer breast milk storage for parents? Can I arrange a milk-safe fridge during my stay?
Yes, all of our rooms have a refrigerator available for guest use.
How can I modify or cancel my reservation?
Please contact the front desk directly via phone or email.
Phone: 707-996-3030
Email: guestservices@eldoradosonoma.com
You can also make changes by signing in to the booking engine.
Do you have an early departure fee?
Yes, last night room + tax.
Is my ID required at check-in?
Yes.
Is there an age requirement to check in to a room?
Yes, you must be 18 or older to check in to a room.
Do children under 18 stay free?
Yes, children under 18 stay free if accommodated in existing bedding.
Groups & Events
Does the hotel have a meeting or event center?
Yes, El Dorado Hotel offers versatile meeting and event spaces, perfect for corporate functions, private gatherings, or Sonoma weddings. Guests can choose from elegant indoor rooms or scenic outdoor courtyards, with customizable menus and expert planning to make any event seamless and memorable.
Are group rates available?
Yes, we offer group block rates.
Is outside catering allowed?
No, we provide all catering from our on-site kitchen team.
How can I arrange a meeting or event at your hotel?
Please reach out to Lila Sommier. 707-931-6022 or lsommier@eldoradokitchen.com
Amenities
Is there a pool?
Yes, El Dorado offers a seasonal solar-heated saltwater pool, perfect for relaxing after a day of Sonoma adventures. Lined with loungers and located next to the social courtyard, guests can sip and dine poolside with selections from EDK Cantina’s poolside menu.
What are the pool hours?
24-hours
Transportation
How do I get there?
Contact guestservices@eldoradosonoma.com for directions to the hotel.
What are the cross streets?
1st Street and Spain Street
Does the hotel provide transportation?
While we do not provide transportation, our team can assist with Uber/Lyft services or recommend private transportation companies in the area.
Do you have on-site parking?
Yes.
Food & Beverage
Is there a restaurant on site?
Yes, El Dorado Hotel features El Dorado Kitchen, an award-winning restaurant led by Executive Chef Armando Navarro. Guests can enjoy seasonal California cuisine in a relaxed setting with both vibrant indoor and outdoor seating, serving breakfast, lunch, and dinner daily.
What are the hours of El Dorado Kitchen?
The hours vary. Please visit the El Dorado Kitchen page for current hours.
Is in-room dining or room service available?
No, in-room dining is not available at this time.
Pets
What is your pet policy?
We are a pet-friendly hotel. Pets are welcome with a $75 fee. Please note that pets are not allowed at the restaurant, only service animals.
How far do you have to walk to take your pet out?
Approximately 100 feet.
Do you offer pet sitting or dog walking services?
We do not, but our front desk team is happy to assist in contacting a local service.
People Also Ask
What is El Dorado Hotel known for?
El Dorado Hotel is known for its upscale boutique feel, unbeatable location right on Sonoma Plaza, and its acclaimed on-site restaurant, El Dorado Kitchen. Guests love our blend of contemporary style and historic charm, along with warm, personalized service and a relaxed wine country atmosphere that feels distinctly Sonoma.
What kind of food does El Dorado Kitchen serve?
El Dorado Kitchen serves seasonal California cuisine crafted with fresh, locally sourced ingredients. The menu highlights the best of Sonoma’s bounty, featuring creative, ingredient-driven dishes inspired by the region’s vibrant food and wine culture.
Local Attractions
What are some outdoor Sonoma activities near El Dorado?
Guests can enjoy wine tastings at local vineyards, bike rides through the scenic countryside, hot air balloon rides, and picnics in Sonoma Plaza. Nearby, explore hiking trails, golf courses, and historic landmarks like Mission San Francisco Solano.
What are some free things to do in Sonoma?
Stroll through Sonoma Plaza, visit local art galleries, tour historic sites like the Sonoma Barracks. Outdoor enthusiasts can hike local trails or visit nearby parks at no cost.
What are the best things to do in Sonoma?
Top activities include wine tasting, fine dining, exploring Sonoma Plaza, visiting boutique shops and galleries, and relaxing at local spas. Outdoor lovers can enjoy biking, hiking, and scenic drives through Sonoma Valley wine country.
What are some of the best Sonoma county wineries to visit?
Don’t miss Buena Vista Winery, Sebastiani Vineyards, Gundlach Bundschu, and Ram’s Gate Winery. All are known for their exceptional wines, beautiful estates, and immersive tasting experiences.
What Sonoma hiking trails do you recommend?
Popular trails include Sonoma Overlook Trail, Bartholomew Park Loop, and Jack London State Historic Park. Each offers scenic views, oak woodlands, and a peaceful way to experience Sonoma’s natural beauty.
What are some of the best family friendly activities in Sonoma?
Families can explore TrainTown, visit Sonoma Plaza’s playground, tour kid-friendly wineries, or enjoy outdoor adventures like biking and picnicking at Sonoma Valley Regional Park.